Are the robots taking over?


The robots aim to make store associates more efficient, says Ragan Dickens, director of corporate communications for Walmart. “We view these machines as an assistant to the associate,” he says. “The machines enable associates to complete the other tasks within their assigned roles while the machines complete the mundane, repeatable tasks.”

The Alphabot is still being tested at the Salem store, but Walmart plans to pay close attention to the time it takes to fill online grocery pickup orders, “potentially creating even more convenience for customers by allowing them to order their groceries closer to the time they want to pick them up,” Dickens says.

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